Position Description

I. Background Information

Position Title:
QA engineer
GM Vietnam (Ha Noi)
Quality, MO
Job Level – To be fill out by HR
HR Contact
Completed by:

II. Purpose

This position is responsible for taking care of Global Customer Audit (GCA) process and supporting Quality Leader in problem solving activity inside of plant and also communicating with after sale side and Part supplier for quality improvement activity.

III. Areas of Responsibility

Describe the nature of responsibilities and types of decisions made. Clearly define responsibilities in order of importance and desired end results for each. Please indicate if these responsibilities are Local, Regional, or Global using the following definitions:

  • Local - within a country or neighboring countries with similar culture
  • Regional – within a continental region (e.g., Europe, North America, IO, South America)
  • Global – all regions of the world
Area of Accountability
Percent of Time
Local/ Regional/ Global
Key Responsibilities
10 %
Others to be assigned by Head of MO
GCA activity
30 %
Ensure GCA team follow global manual with daily activity like: Static audit, Dynamic audit, Electrical test, Water leak test.
Problem solving activity
20 %
Support problem solving activity in side of plant which was found on production line and GCA audit
Communicate with A/S and Home room plant quality feedback and feed forward
20 %
Daily communicate with GMK CKD Quality team and After Sale side for quality issues feedback and feed forward
10 %
Support Shift Leader in daily production
Support Quality manager in manufacturing process
20 %
Support cost saving activities
10 %
Support Quality manager in Global Manufacturing System application: Safety, People, Quality, Response, Cost and Environment

IV. Knowledge, Skills, Experience, and Competencies


Technical Engineering knowledge

Good command of English
Good computer skill (MS Word, MS Excel , MS Access …)
Quality problem solving skill (7 QC tools)
Ability to work under pressure

Bachelor of Engineering (Automobile engineering or paint knowledge is highly preferred)
At least 02 years of working in the same position, in auto filed preferred

Integrity and Trust
Ethics and Values
Drive for results
Process management